Department of Health

Receiving Officer 11:46 AM, Jan 18, 2023

January 18, 2023

Dear Michelle Ann,

Thank you for your request dated Jan 18, 2023 under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch, for Vaxcert change surname request.

We received your request on Jan 18, 2023 and will respond on or before Feb 08, 2023 11:42:10 AM, in accordance with the Executive Order's implementing rules and regulations.

Should you have any questions regarding your request, kindly contact me using the reply function on the eFOI portal at http://zcwdv520190208-dot-efoi-ph.appspot.com/requests/aglzfmVmb2ktcGhyHQsSB0NvbnRlbnQiEERPSC0xNzc4NTIyODQ2MjQM, for request with ticket number #DOH-177852284624.

Thank you.

Respectfully,

FOI Receiving Officer
FOI Officer

Maker 11:49 AM, Jan 18, 2023

January 18, 2023

Dear Michelle Ann Dizon,

Greetings!

Thank you for your request dated Jan 18, 2023 11:42:10 AM under Executive Order No. 2 (s. 2016) on Freedom of Information in the Executive Branch.

Your Request

You asked for Vaxcert change surname request.

Response to Request

Your FOI request is approved. 
Please be informed that the encoding of vaccination records is done by the concerned vaccination center. The vaccination record may have been incorrectly encoded in the Vaccination Information Management System (VIMS) by the vaccination center.
If you want, you may kindly coordinate with the LGU where you received your vaccination and request for assistance to generate your vaccination certificate. 
For further assistance, you may call the Vax Cert Customer service Hotline. Here are the contact details: 
Tel. No.: (02) 8876-1488 
Email Address: vaxcertsupport@doh.bc-zs.com
Also, you may review the FAQ section of the eFOI site: http://foi.bc-zs.com/help.

Your right to request a review

If you are unhappy with this response to your FOI request, you may ask us to carry out an internal review of the response by writing to the Central Appeals and Review Committee, at foi@doh.bc-zs.com. Your review request should explain why you are dissatisfied with this response, and should be made within 15 calendar days from the date when you received this letter. We will complete the review and tell you the result within 30 calendar days from the date when we receive your review request.

If you are not satisfied with the result of the review, you then have the right to appeal to the Office of the President under Administrative Order No. 22 (s. 2011).

Thank you.

Respectfully,

FOI Decision Maker
FOI Receiving Officer